You're Not Saving as Much Time as You Think.
Ask people how much time AI saves them and the answer sounds great. Ask what they actually do with those hours, and more than half of it disappears into supplying context the tool didn't have, checking what came back, and cleaning up answers that read well but weren't right. A more capable model doesn't fix this. It just produces more, faster, while the two decisions that actually determine whether AI pays off still don't have an owner: what good output looks like, and who checks for it.
The gap shows up across the organization. Just over half of Canadian professionals say their employer poured its AI resources into the technology itself, while only 11% say the focus has been on developing people's skills to use it well. The fix isn't more capability. It's a managerial skill most organizations already have, and it's simpler than it sounds.
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